This guide provides step-by-step instructions for ordering a remote maintenance service. Starting from logging in with designated credentials, locating the desired machine, selecting the service, and setting up a remote connection, each stage is clearly outlined with accompanying screenshots. By following these detailed steps, users can efficiently initiate and activate a remote maintenance contract, enabling seamless remote access and maintenance for their machines.

Navigate to the "Find Your Machine" section to identify and select the specific machine you wish to work with.

For a more precise search, utilize filters to narrow down the list of machines.

Click on the icon to initiate a new Remote Maintenance Contract.

Provide your Contract Reference number, accept the Agreement, and activate the contract.

Wait approximately 30 minutes for the contract to become active.

The Remote Maintenance Contract is now officially active.

The next step would be to initiate a remote maintenance connection, this can be done with an ethernet based machine or a can based machine.