User roles

Overview

The self-service offers three distinct user roles: Admin , Activator, and Viewer .

Each role has clearly defined permissions and access rights based on its intended purpose.

This page explains the differences between the roles, which functions they can perform, and what they are designed for.


Role Details

Admin

Description:

Admins have full access to all functions within the self-service.

They can manage contracts end-to-end – from activation and add-ons to termination. Admins can also onboard gateways and manage users.

Permissions:

  • Activate and terminate contracts
  • Onboard EdgeGateways and io-key
  • Add add-ons (e.g. credits)
  • Manage moneo cloud instances
  • View contract details (e.g. durations, purchased features)
  • User management: invite, remove, assign roles

Recommended for:

Central administrators or key users responsible for both the technical and organizational use of the self-service.


Activator

Description:

Activators can perform nearly all operational tasks. They can activate products, onboard gateways, and add add-ons. They can also view contract details, but cannot terminate contracts or manage users.

Permissions:

  • Activate contracts
  • Onboard EdgeGateways and io-key
  • Add add-ons (e.g. credits)
  • View contract details (e.g. durations, purchased features)
  • Cannot terminate contracts
  • Cannot manage users

Recommended for:

Technical or operational users who set up and manage systems but do not require administrative access.


Viewer

Description:

Viewers have read-only access. They cannot perform any actions but can view essential contract information. This role is ideal for users who need to stay informed about systems and contracts without making changes.

Permissions:

  • View contract details (e.g. durations, purchased features)
  • Cannot activate or onboard
  • Cannot manage users
  • Cannot terminate contracts

Recommended for:

Managers, controllers, or stakeholders who need to access information without interacting with or modifying the system.